• Start Date
    Jul 05, 2023
  • Duration
    3 Days
  • Fees
    40,000/-
  • Enquire
    Now

Conflict Management and Negotiation Skills

Negotiation is an important aspect of a manager’s daily life be it at home, at the workplace or in any social setting. The need for negotiation arises from difference of opinions, perspectives, views and disagreement arising thereof. Conflicts are very natural to work and work setting. Almost all managers have to deal with some kind of conflict or the other. The conceptualization of conflict has seen a lot of modifications over a period of time. Traditional view held conflict to be necessarily bad and avoidable whereas today some degree of conflict is considered to be good and desirable. A better understanding of the concept can help managers and leaders develop appropriate conflict management skills that in turn will help them to develop effective negotiation skills. Conflict management and negotiation skills aid in managing diversity and inclusion at work. This programme has been designed to build knowledge and skills that would facilitate managers and leaders improve their job performance and also the performance of their team members and subordinates through effective conflict management and negotiation skills.

Programme Objective

The objective of this three-day programme is to build the conflict management and negotiation skills of the participants so that they become more functional in their roles in general and in business negotiations in particular. The participants shall be able to build a wholesome conceptualization of conflict management and negotiation skills to create win-win outcomes. Participants shall also be able to understand and appreciate the role of conflict and its imperatives both positive and negative. This understanding would facilitate them to be a more effective negotiator across various business and other kinds of negotiation situations. The emphasis will be more on developing behavioral competencies of managing conflict and doing successful negotiations at work.

Content Outline

The programme will cover the following aspects of Conflict Management and Negotiation Skills:

  • Nature, Process and Types of Conflicts
  • Psychological process in Conflict
  • Intra and inter-personal Conflict
  • Conflict Management Strategies
  • Nature, Process and Types of Negotiations
  • Preparing for Negotiation
  • Effective Negotiation Strategies
  • Ethical considerations in Negotiation
  • Negotiating across diverse situations

Who Should Attend?

The Program is most suited for different levels of executives and in various functional areas of management and for leaders in different
kinds of organizations like Private, PSUs, Police, Defence Forces, NGOs etc.

Registration & Fees

Participants should be nominated by their organizations. In case, a participant wishes to attend this programme on his or her own, s/he
can self-nominate himself/ herself. The enclosed nomination form should be completed and returned with all the details. The fee of the
program is Rs. 40,000/- (Rupees Forty Thousand only) per participant which includes a professional fee and all charges for lodging and
boarding and supply of course materials. GST as applicable will be charged extra in addition to the programme fee. Payment should be
made by Cheque/NEFT/RTGS.

Discount Policy
With a view to our long-term relationship with your esteemed organization, we are pleased to introduce the discount policy in a particular
programme. The discount will be observed in the following conditions: (discount is applicable in India and abroad)
• 10% Discount in Programme Fee against 3-5 nominations
• 20% Discount in Programme Fee against more than 5 nominations