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Jyotsna Bhatnagar

Professor, Human Resource Management
Dean - Graduate Programmes & Students Affairs
Chairperson - PGPHRM (with additional charge of Students Counseling)

Email : jyotsnab@mdi.ac.in
Phone : +91-124-4560179

Prof. (Dr.) Jyotsna Bhatnagar Professor in Human Resource Management at Management Development Institute Gurgaon, PhD from IIT Delhi, Prof. Bhatnagar  completed GCPCL at Harvard Business School, Boston USA and is an Harvard Business School  affiliate. A Masters in Psychology from Lucknow University she launched her academic career at IIM-Ahmedabad in 1990, and has over twenty one and a half years of corporate and academic experience. With MDI, since, 2004, Prof Bhatnagar,  offers Talent Management, HRM, SHRM and HRIS modules at MDI. At MDI, Jyotsna received Excellence in Research Award, 2013-2014; the  Excellence in Teaching Award-2008. The Best Faculty award student's choice (PG 2011 and 2006). Best Research Paper for Practical Implications, 2009-Emerald Literati, UK at AOM Conference, Montréal , Canada, 2010.

EXPERIENCE: 23 years

ACADEMIC EXPERIENCE: 22 years

INDUSTRY EXPERIENCE

• 1997 Manager, Corporate HRD, Escorts CorporateCentre, Faridabad,, Reporting to VP-HR, Mr. P.N. Shukla & G.M.HR
• *Established Trg.Centre and Assessment Centre
• *Conducted & Designed Trg.Progs .on
• Performance Mgt.
• Counseling
• Leadership & Motivation
• Change Mgt. For VP’s Gen. Mgrs., Mgrs,
• *Induction prog, G.E.T.’s & MT’s

Institutional Building/Leadership Roles

• Dean-Graduate Programme, Chairperson-PGPHRM, Student Counseling (Additional Charge)-At Present
• Chairperson-PG-Students Grievance Redressal cell -2018-2019
• Dean-Continuing Education, Consulting and Corporate Communication-
• July 2018-stepped down due to personal family reasons-daughters wedding.
• Chairperson-Postgraduate Programme in Management-Dec 2017 to May 2018
• Chairperson-Alumni Relations Dec 2015 to May 2018
• Chairperson-Fellow Programme in Management-9thJune 2014-Nov 2014
• Chairperson-Post Graduate Programme in Human Resource Management- MDI (since July, 2008-2011March; Dec 2011 to July 30th 2014)
• Chairperson –HRM Area –MDI (July, 2008)
• Placement Advisor-Consortium MBA-2007-March 2008. (placed 15 NMP Students within 3 months of time)

 AFFILIATION AND MEMBERSHIP

1. 2015-4th IAM Conference Advisory Committee  Member , 4th Indian Academy of Management Conference held at I.I.M Lucknow in Dec 2015
2. 2013-Scientific Academic committee member, 3rd Indian Academy of Management Conference 12th-14th Dec 2013,I.I.M Ahmedabad
3. 2013-Co-Guest editor-Special Issue-International Journal of HRM on HRM and Innovation in Different Contexts: Emerging Patterns, Challenges and Research Agenda
4. 2012-Nominated as advisory board member of International HRM Conference Committee, by conference secretariat in Queensland University of Technology, Australia, University of Limerick, Ireland, and Aston Business School, UK
5. 2010-2012-Elected as Board Member Asian Academy of Management Affiliated to Academy of Management , USA
6. Founder member, Indian Academy of Management, (Treasurer), Assisted in organizing the First Conference at XLRI-Jamshedpur, December 2009
7. Member of Academy of Management, USA 2008 onwards (OD /Career Divisions)
8. Member of North American Case Research Association (NACRA) 2005-onwards
9. Life Member-Indian Society For Training and Development-2004 Onwards
10. Life Member –National HRD Network, India
11. Editorial Board Member, South Asian Journal of Management
12. Editorial Board Member-Industrial and commercial training, (Emerald Journal) since 2006.

AWARDS

1. Prof. Indira Pareek 50 Women in Education Leadership Award, 4th July 2019

2. "Annual Best Sellers" Award for "Amazon as an Employer 6th Best seller case" 2018-2019

3. 2014-Excellence in Research Award, conferred by MDI, March 14, 2014

4. 2011 MDI Best Faculty Award-Students’ choice PG 2009-2011

5. 2010-2011 Nominated from MDI with  scholarship, to Harvard Business Schools’ Global Colloquium on Participant-Centered Learning GCPCL-2010-7 07/25/2010-08/05/2010, Boston , Harvard Business School , USA, July Aug , 2010

6. 2009-Best Practical Research Award 2009-Emerald Publishers, UK, for the paper, Bhatnagar J., (2007). Talent Management Strategy of Employee Engagement in Indian ITES employees: Key to retention, Employee Relations, Vol 29, No 6:640-663.(was scheduled to be awarded at AOM 2009 conference, Chicago, USA).

7. 2008-Excellence in Teaching Award -2007-2008, MDI (Received in March 2008)

8. 2006 MDI Best Faculty Award-Students choice PG 2006-2004.

9. 2001-Directors Appreciation Letter for conducting Vivekananada Memorial Debate, 2001-2002-2003, IILM, Lodhi Road, New Delhi

10. 2000-Best Paper Award to a women writer by Indian Society for Training and Development for the paper on Knowledge Management

11. 1999-2000 Apeejay School of Management, Chairman’s Appreciation Letter for Editorship,Student Newsletter.

12. 1999-Awarded MD’S Silver Circle Status,  for zeal, commitment & motivating sales force, at Avon India Limited.

13. 1998-Inducted in the Hall  Of Fame, , For Entrepreneurship, at Avon India Limited

14. 1988-Debating Trophy-Police Shield, Luck now University



TEACHING
1. Human Resource Planning --PGP-HRM –(Core)-
2. Human Resource Systems and Processes –PGP-HRM-Core with Senior  Professor (Half credit)
3. Talent Management & Competency Framework (Elective-open to  subscription)- Post Graduate Programme in Human Resource Management,
4. National Management Programme, Part time Post Graduate programme in management, Executive FPM & FPM(Equivalent to PhD)
5. Human Resource Information Systems- PGP-HRM Core with IS Professor
6. Employer Branding with co-Marketing Professor (Half Credit)
7. Strategic HRM-FPM-core (Equivalent to PhD)
8. Case writing Course-- 2014-2015;2015-2016 (FPM Core Course)

Indian Institute of Management, Indore (Visiting Professor) 2003
1. Human Behaviour at work (12*2)

Bradford University, UK-Institute for Integrated Learning in Management, Lodhi Road, New Delhi
1. OB-I-PG CORE
2. HRM-I-PG CORE
3. SHRM-PG II Elective
4. IHRM- PG II Elective
5. HRM1- Strategic Re-sourcing and Development- UG(University of Bradford)
6. Work Behavior and Performance-UG (University of Bradford, UK)
 
Thames Valley University (UK) Affiliated to Apeejay School of Management, 1999-2000
1. OB –I (PG-Core)
2. Strategies for Flexibility and Change (MBA-Thames Valley University)

 

 

International Research Papers

Mishra, Pavitra & Bhatnagar, Jyotsna (2019) "Individual, organizational and social level antecedents of work-family enrichment: Does gender acts as a moderator?" in its current form for publication in Journal of Asia Business Studies, (2019) Vol. 13 Issue: 1, pp.108-132, Scopus site score0.80 

Nayak Sunanda, Bhatnagar, Jyotsna (2018),  Are Our Customer Liaisons Helping or Hurting?  Harvard Business Review,February, 2018: 147 A star FT 50

Thakur Shweta Jaiswal and Bhatnagar J. (2017)," Mediator analysis of job embeddedness Relationship between work-life balance practices and turnover intentions" Employee Relations, Vol. 39 Issue: 5, pp.718-731, https://doi.org/10.1108/ER-11-2016-0223

Bhatnagar, J. and Gupta, N. "Should you hire a defector?" Harvard Business Review, December, 2016: Vol. 94 Issue 12, p 103-108. Impact Factor 2.249-A

Gulyani G. and Bhatnagar J. (2017)," Mediator analysis of Passion for work in Indian millennials: Relationship between Protean career attitude and Proactive work behavior ", Career Development International, 22(1), pp.50 - 69 B Class Journal, Impact factor: 1.054 .

Bhatnagar J (2014).” Mediator analysis in the management of innovation in Indian Knowledge Workers: the role of perceived supervisor support, psychological contract, reward and recognition and turnover intention” The International Journal of Human Resource Management, 25 (10)May,2014

Mishra, P.,Bhatnagar .Jyotsna, Gupta, Rajen, McDermit, Shelly (2016) "Innovative Work Behavior in an Emerging Market: Exploring Role of Work-to-family Enrichment, Family-to-work Enrichment, Supervisory Support and Psychological Capital", forthcoming, Journal of Management & Organization

Bhatnagar J (2014).” Mediator analysis in the management of innovation in Indian Knowledge Workers: the role of perceived supervisor support, psychological contract, reward and recognition and turnover intention” The International Journal of Human Resource Management, 25 (10)May,2014 

Mishra, P., Gupta, R., and Bhatnagar, J. (2014) "Grounded Theory Research: Exploring Work-Family Enrichment in an Emerging Economy" Qualitative Research Journal QRJ is A journal of Excellence in Research Australia (ERA). Vol. 14 Iss: 3, pp.289 – 306

Bhatnagar J., (2012). “Management of innovation: role of psychological empowerment, work engagement and turnover intention in the Indian context” The International Journal of Human Resource Management, Volume 23, Issue 5, pp 928-951

Bhatnagar Jyotsna (2013) Mediator analysis of psychological empowerment: reverse causality with strategic HRM dimensions and firm performance.” International Journal of Indian Culture and Business Management, Vol. 6, No. 4, 2013.(Intimation received of Publication)

Bhatnagar, J. and Biswas. S. (2012) The Mediator Analysis of psychological contract:relationship with employee engagement and organizational commitment,” International Journal of Indian Culture and Business Management, 5: 6, pp.644-666.

Bhatnagar, J., Budhwar, P., Srivastava, P and Saini, D.S. (2011) Organizational Change and Development in India: A Case of Strategic Organizational Change and Transformation, Journal of Organizational Change Management, Vol. 23 No. 5, 2010, pp. 485-499 (Impact 0.520).

Rakesh Sharma, Jyotsna Bhatnagar (2009), Talent management – competency development: key to global leadership, Industrial and Commercial Training, Vol. 41, No. 3, pp 118 132

Bhatnagar J., (2008) Managing Capabilities for Talent Engagement and Pipeline Development, Industrial and Commercial Training(Emerald Journal),  Vol. 40 (1)

Srivastava, P. and Bhatnagar J. (2008), Talent Acquisition Due Diligence Leading to High Employee Engagement: Case of Motorola India MDB. Industrial and Commercial Training, (Emerald Journal), Vol.40 (5). 

Bhatnagar J., (2007). Talent Management Strategy of Employee Engagement in Indian ITES employees: Key to retention,  Employee Relations, Vol 29, No 6:640-663. AWARDED PAPER

Bhatnagar, J., (2007). Predictors of Organizational Commitment in India: Strategic HR Roles, Psychological Empowerment and Organizational Learning Capability. International Journal of Human Resource Management, Vol.18 Issue 10, p1782-1811. (B Journal-Impact- 0. 856)

Bhatnagar J., (2007). Looking from the Organisational Learning lens at technology enabled HR in Indian organisations  International Journal of Human Resource Development and Management, vol. 7 (1)

Bhatnagar J., (2006).  Measuring Organizational Learning in Indian Managers and establishing firm performance linkages. The Learning Organization , 13(5) : 416-433

Budhwar, P.S., Luthar, H and Bhatnagar, J. (2006) The Dynamics of HRM systems in Indian BPO Firms. Journal of Labour Research, 27(3):339-360 

Bhatnagar, J., & Sharma, A., (2005) ‘The Indian Perspective of Strategic HR Roles and Organizational Learning Capability’, International Journal of Human Resource Management, 16(8) 

Bhatnagar, J., (2005). “The Power of Psychological Empowerment as an antecedent to Organizational commitment in Indian Managers”, Human Resource Development International,: Vol. 8, No 4 :419-433, December

Budhwar, P.S., Saini, D.S., & Bhatnagar, J., (2005) ‘Women in Management in the New Economic Environment: The Case of India’ , Asia Pacific Business Review, Vol. 11, No. 2, 179–193, June 2005

Teaching Case Published with Teaching Note

Vishnu Chandar Venkatesh, Veeresh Sharma, Jyotsna Bhatnagar,(2018) Fluorescent Group: Blue Ocean Shift, Richard Ivey Business Publishing, Product Number 9B18M176

Aggarwal, Pranati, Bhatnagar, Jyotsna (2017)Coinmen Consultants LLP: Adopting a Technology-Based Learning Culture,Richard Ivey Business Publishing, Product Number: 9B17C008

Bisht Nidhi and Bhatnagar Jyotsna (2017) IGATE corporation: managing toxic talent and organizational resilience? Forthcoming Richard Ivey Business Publishing Product Number #, Harvard Business School, Product Number: 9B17C002 https://www.iveycases.com/ProductView.aspx?id=83479

Bhatnagar Jyotsna and Jaiswal Shweta (2016) Amazon as an Employer. https://www.iveycases.com/Product View.aspx?id=77697,Richard Ivey Business Publishing Product Number 9B16C006 and number those added before-should be 15 to 16.

Vinayak, Ria and Bhatnagar Jyotsna (2016) STOCKBAY PARTNERS: PROACTIVE FLEXIBLE WORK AND TALENT RETENTION Richard Ivey Business Publishing Product Number  # Product Number: 9B16C031 , Harvard Business School, Product Number    

Bisht Nidhi and Bhatnagar Jyotsna (2017) IGATE corporation: managing toxic talent and organizational resilience? Forthcoming Richard Ivey Business Publishing Product Number  #   , Harvard Business School,Product Number: 9B17C002 https://www.iveycases.com/ProductView.aspx?id=83479

Agarwala, P. And Bhatnagar, J (2017) Coinmen Consultants Llp: Adopting A Technology-Based Learning Culture Product Number:9B17C008 Richard Ivey Business Publishing https://www.iveycases.com/ProductView.aspx?id=84325

Case titled “Amazon as an Employer” co-authored by Prof. Jyotsna Bhatnagar and Ms. Shweta Jaiswal, Research Scholar, HRM  published in Richard Ivey Publishing.

https://www.iveycases.com/ProductView.aspx?id=77697

Nayak, Sunanda and Bhatnagar Jyotsna (2016) "THERANOS: EXPLORING THE VALUE OF EARLY DETECTION OF DISEASES" (Case) with reference 316-0032-1

THERANOS: EXPLORING THE VALUE OF EARLY DETECTION OF DISEASES (Teaching note) with reference 316-0032-8, European Case Clearing House/Case Centre , UK

Jaiswal Shweta and Bhatnagar Jyotsna (2015) "Maynard Leigh Associates: Consultantpreneurs' Dilemma of Purpose or Profit", Richard Ivey Business Publishing Product Number  #9B15C030, Harvard Business School, Product Number  #W15372-PDF-ENG

Gulyani, Gaatha , Bhatnagar, Jyotsna (2015) Kvantum Inc.: Social Media Dilemma And Talent Retention Product Number: Richard Ivey Business Publishing Product Number 9B15C039, Harvard Business School ,  Product Number  W15539-PDF-ENG

Chakravarty , A. and Bhatnagar, Jyotsna J (2015) A Panacea To Gendered Career Constraints: Dilemmas Of Sustainability And Building Talent Pipeline At The Bottom Of The Economic Pyramid, Reference no. 415-147-1, European Case Clearing House/Case Centre , UK

Sharma, Anshu, Bhatnagar, Jyotsna (2014) AN ENTREPRENEUR'S FUTURE CALLING: HUMAN CAPITAL RISK AND EXIT DILEMMAS Richard Ivey Business Publishing .Product Number:9B14C035

Gupta, Nakul , Bhatnagar, Arjun and Bhatnagar, Jyotsna  (2013) CYBERPRENEUR'S WAKE-UP CALL: CYBER SECURITY AND MILLENNIAL TALENT CRISES , Richard Ivey Business Publishing Product Number - 9B13E029 

Bhatnagar Jyotsna, Sharma, Neha .P, Gupta Nakul (2013) The Indian Greenpreneur: Management of Frenemy Talent and Coopetition Richard Ivey School of Business 9B13C028 , Harvard Business School W13372.

Neha P.Sharma, & Bhatnagar, Jyotsna (2012) Sitara: Indian Management Style — Capturing Hearts and Minds”. Richard Ivey School of Business. 9B12C028, Harvard Business School , W12172.

Bhatnagar Jyotsna &  Saini, D.S. (2007/8). HR driven turnaround at North Delhi Power Limited: Transition from a Public Utility to a Private Enterprise Asian Case Research Journal, Vol. 11, No.2.(NUS, Singapore). http://www.worldscientific.com/doi/pdf/10.1142/S0218927507000990

Srivastava P. & Bhatnagar, Jyotsna (2008) Turnaround @ Motorola India- Mobile Devices Business through the HR lever. Vikalpa, Jan-March 2008. http://www.vikalpa.com/pdf/articles/2008/V33108_119-129.pdf

Saini, Debi, S., & Bhatnagar, Jyotsna (2005) North Delhi Power Limited: Dynamics of Change, Vikalpa, Vol. 30, No.4 :133-146, Dec. http://www.vikalpa.com/pdf/articles/2005/2005_oct_dec_133_146.pdf

NATIONAL REFERRED PAPERS

Sharma, Anshu, Bhatnagar, Jyotsna (2017)- “Talent analytics: A strategic tool for talent management outcomes”, "Talent Analytics: A strategic tool for talent management outcomes", in The Indian Journal of Industrial Relations, Vol. 52, NO. 3 (ISSN: 0019-5286)

Srivastava Pallavi, Bhatnagar Jyotsna, Arora, A.P. (2017) A Multidimensional Scale for Measuring Employer Brand  in The Indian Journal of Industrial Relations, Vol. 53, NO. 1   (ISSN: 0019-5286)

Bhatnagar, J  (2015) A Framework Of Strategic HRM In Indian Organisations: A Study Of Managers, April| 2015, NHRD Network Journal, India

Biswas S & Bhatnagar, J., (2013)" Mediator Analysis of Employee Engagement: Role of Perceived Organizational Support, P-O Fit, Organizational Commitment and Job Satisfaction", Vikalpa , 38,1, 27-40

Bhatnagar, J &Srinivasan, V (2013) Building sustainability through people capability: a case study of Wipro ltd, October | 2013 NHRD Network Journal

Bhatnagar J. and Biswas, S. (2010) A conceptual proposal of the predictors and outcomes of employee engagement: Implications for the Resource Based View Perspective. Indian Journal of Industrial Relations, 46(2), 273-286.

Shankar, Tara and Bhatnagar, J , (2010) Work Life Balance, Employee Engagement, Emotional Consonance/ Dissonance &Turnover Intention., Indian Journal of Industrial Relation, July, 2010-Pgs 74-87

Srivastava, P., Bhatnagar, J.(2010) Employer brand for talent acquisition: An exploration towards its measurement Vision, vol 14, no. 1, page, 25-34

Bhatnagar, Jyotsna (2010) Current and emerging HR Competence, NHRD Network Journal, October Volume 3 Issue 4 

Ollapally, Anita and Bhatnagar J. (2009) “Holistic approach to Diversity Mnagement: HR implications’. Indian Journal of Industrial Relations. 44:  no. 3, 454  

Bhatnagar, J., (2006). Correlates of Organizational Learning Capability: An Empirical Analysis. Indian Journal of Industrial Relations, 42 (1):43-55

Chugh, S.,  and Bhatnagar, J., (2006) Talent Management as High Performance Work Practice: Emerging Strategic HRM Dimension  Management and Labour Studies, 31 (3):228-252

Bhatnagar, J., & Pandey, A., (2005) HR METRICS :HR Six sigma in Indian Organizations, Management and Labour Studies, Vol. 30, No 4: 327-354,Nov .

Bhatnagar, Jyotsna & Sharma, A., (2005) ‘The Level of Psychological Empowerment in Indian Managers,’  Global Business Review,Vol.5, N0.2, July-Dec.

Bhatnagar, J.,& Sandhu, S., (2005) ‘Psychological Empowerment and Organizational Citizenship Behaviour In IT Managers: A Talent Retention Tool’, Indian Journal of Industrial Relations, Vol. 40, no.4, April.

Bhatnagar, J., Puri, R.,  & Jha, H.M., (2004) ‘Managing Innovative Strategic HRM: The Balanced Score Card Performance management system at ITC Hotels’, South Asian Journal of Management, Vol., 11, No.4, December .

Bhatnagar, J., & Sharma, A., (2004) ‘The four pillars of the proposed Strategic HRM Dimensions Model, Organizational commitment, Strategic HR roles Organizational learning capability, Psychological empowerment’, Indian Journal of Industrial Relations, Vol. 40. No. 1, July.

Bhatnagar, J., & Sharma, A., (2004) ‘Strategic HR roles in India: HR - Dares to be the Think Tank?’ published in Management  & Labour Studies, Vol.29, No.3, August 2004

Bhatnagar, Jyotsna (2003) “HR Service Role Imperative For Knowledge Workers” Management & Labour Studies, 28(3)August 2003.

Bhatnagar, J., & D’Souza, L., (2002) ‘Bridging the HR Strategy gap with Assessment Centres',  Indian Journal of Training and Development, Vol. 32 ( 2) April-June 2002.

Bhatnagar, Jyotsna & Menon, Deepti, (2000) ‘The Knowledge Cocktail: Action Learning in Two Software Corporations', Indian Journal of Training and Development, Vol. XXX (4) Oct-Dec . This paper was awarded the Kamla Award (best paper by a woman writer) in year 2000.

Bhatnagar, J.,(1988) “ Gender Differences in Ego States on ACL”, published in  Tasi Darsan Vol. 8, No.4, October-December 1988

Bhatnagar, J.,(1999) ‘Career Planning’,article, published in Human capital, Vol., 5, Oct. 1999.

Bhatnagar, J.,(2000) ‘Need for the changing Psychological contract’, published in HRD Newsletter July-September 2000

Bhatnagar, J.,(2000) ‘What is new about Organizational Learning’, Published in HRD & OD In India, ‘ Academy of HRD, Hyderabad, September 2000

Bhatnagar, J.,(2000) ‘Benchmarking Training Needs’,  Human Capital Jan 2000 issue.

Bhatnagar, J.,(2000) ‘Need for Responsive HR practices for nurturing the knowledge worker’, Apeejay Business Review, July-December 2000

Bhatnagar, J.,(2000) ‘Action Learning, Knowledge Management in software Multi Nationals, in IJTD 

Bhatnagar, J.,(2001)’Need for  a boundary for the knowledge worker in the boundaryless virtual reality, Indian Management.

Authored Research Paper, ‘HRIS: Benchmarking Software Packages : People SOFT VISION 2000, in software corporates, in Industrial Journal of Training & Development, New Delhi 

Ramnarayan, S., & Bhatnagar, Jyotsna (1993) "How do Indian organizations meet Learning Challenges" Vikalpa, Vol.18 (1) January – March.

Bhatnagar, J., and Singh J.P. (1994) “Groups in Organizations” No.1191, IIM Ahmedabad, May,1994 

BOOKS

Bhatnagar J., Bajaj, G.,  Ghosh,  Somnath (2013) (Eds.) Innovations In People Management, :Cases in Organizational Behaviour, HR and Communication” MacMillan Publishers, India Ltd.

Budhwar P.S. & Bhatnagar, Jyotsna (Eds) (2009) “The Changing Face of People Management in India”: London : Routledge, Taylor and Francis.

Singh, P., Bhatnagar, J and Bhandarker A.(Eds)  (2006) Future of Work: Mastering Change, New Delhi: Excel Books. 

REFERRED BOOK CHAPTERS 

Bhatnagar, J and Budhwar, Pawan (2019) "Macro Talent Management in India:A contextual analysis of the challenges, opportunities and emerging patterns" in Vlad Vaiman,Paul Sparrow, Randall Schuler and David G.Collins. (eds.), Macro Talent Management in Emerging and Emergent Markets, London: Routledge., London: Routledge. (eds.),

Bhatnagar, J and Shweta Jaiswal Thakur,(2017) "Innovation and Human Resource Management in Asia" in Cooke, F. L. and Kim, S. The Handbook of Human Resource Management in Asia (eds.)

Aggarwal, P and Bhatnagar, J. (2016) Conceptual Review of Green HRM Practices and Employee Well Being: Green Work-Life Balance & Green Engagement as Mediators (Chapter 12) in Pillania R.K., Bhandari, N. and Dasgupta, M. (Eds.) (2016)  Emerging Themes in Strategy. New Delhi: Tata McGraw-Hill Publishing Limited Company.

Singh, H., & Bhatnagar, J. (2014). Green Work Life Balance, chapter published in Chatterjee.S, Singh, N.P., Goyal, D.P., Gupta,N (Editors, Managing in the recovering market, Springer proceedings in business & economics), Chapter 24, pg: 303-314.

Nayak Sunanda and Bhatnagar, J . (2012) , “Need for new creed of Doctor- Managers: Talent Management and Employer Brand Dilemmas at XYZ Hospital, in Bhatnagar J., Bajaj, G.,  Ghosh,  Somnath (2012) (Eds.) Innovations In People Management, :Cases in Organizational Behaviour, HR and Communication”Mac Millan Publishers, India

Bhatnagar, J and Sharma R.(2012) Case 14.1: Performance Evaluations at Indian OQT-Pharmaceuticals(India) Comparative IHRM: Operating in Other Regions and Countries in Briscoe, Dennis, Schuler,  Randall and Tarique , Ibraiz  (Eds.) International Human Resource Management, Policies and Practices for Multinational Enterprises, 4th Edition,New York: Routledge

Budhwar, P.,  Bhatnagar J. and  Saini, D. (2012), “Organizational Change

and Development in India,” In C. L. H. Rathbone (Ed) 'Ready for Change', Palgrave Macmillan, Basignstoke. (Published In April 2012)

Bhatnagar, J & Som, Ashok (2010) Lessons from two Indian Success stories, Budhwar, P. & Varma, A. (2010) (Eds.) Doing Business in India. London: Routledge.

Bhatnagar, J (2010) Managing Talent through Employee Engagement Strategies In Verma , Subir The Next Orbit, Sage publication

Bhatnagar, J.(2009) Exploring Psychological Contract and Employee Engagement In India, (Chapter 7) in Budhwar P.S. & Bhatnagar, Jyotsna (Eds.)  (2009) “ The Changing Face of People Management in India” London: Routledge :Taylor and Francis.

Bhatnagar, J.(2009) Talent Management Strategies In India, (Chapter 8) in Budhwar P.S. & Bhatnagar, Jyotsna (2009) in Budhwar P.S. & Bhatnagar, Jyotsna (Eds.)  (2009) “ The Changing Face of People Management in India” London: Routledge :Taylor and Francis.

Bhatnagar, J.(2009) Human Resource Information Systems and HR Outsourcing in India, Chapter 9 in Budhwar P.S. & Bhatnagar, Jyotsna (2009) (Eds.)  (2009) “ The Changing Face of People Management in India” London: Routledge :Taylor and Francis.

Bhatnagar, J. and Sharma, A., (2009) Organizational Commitment and Performance in an Indian context, (Chapter 11) (Eds.)  (2009) “ The Changing Face of People Management in India” London: Routledge :Taylor and Francis.

Bhatnagar, J. and Pandey, A. (2009) HR Metrics and Six SIGMA IN AN Indian based MNC, (Chapter 10) (Eds.)  (2009) “ The Changing Face of People Management in India” London: Routledge :Taylor and Francis.

Mehrotra, N., Budhwar, P.S. & Bhatnagar J., (2006) Investigating Antecedents of Organisational Commitment: An Empirical Investigation in Retail Banking Call Centres , in Singh, P., Bhatnagar, J and Bhandarker A.(Eds)  (2006) Future of Work: Mastering Change, New Delhi: Excel Books

Singh, P. Bhandarker, A.  and Bhatnagar  J.(2006)   The Future Work Scenario: Mastering Change in  Singh, P., Bhatnagar, J and Bhandarker A.(Eds.)  (2006) Future of Work: Mastering Change, New Delhi: Excel Books

Bhatnagar, J., & Sharma, A., (2004) ‘Following the rainbow of Strategic HRM for effects on firm performance’ ‘Creating Value through people’ Editors: Singh, P, Singh, A and Chauhan, D., New Delhi: Excel Books, November.

Bhatnagar, J., (2004) ‘New Dimensions of Strategic HRM: HRIS Managed Talent Management and Application of HR Six Sigma’, Emerging Asia : An HR Agenda. Editors: R Padaki, N.M. Agrawal, Balaji, Gopal P. Mahapatra.. New Delhi: Tata McGraw-Hill Publishing Company Limited.

Bhatnagar, J., & Sharma, A., (2002) "A need for a paradigm shift in HR for knowledge workers", published in the book 'Beyond Knowledge Productivity' Lemma Publishers, Utrecht, The Netherlands.(Pgs 135-145).(ISBN # 90 5931 126 4 NUR 801) 

Bhatnagar, Jyotsna , (2000) 'What is new about Organizational Learning' , Perspectives on HRD & OD in Indian Organizations, (Eds.) Kandula, S.R . & Bapuji, Hari Hyderabad, Academy of HRD , 2000.

Referred International/National Conferences Papers Presented

2019-Paper presented at Philadelphia, CIHRS conference, Penn State, USA -9 to11th May 2019 on Ambidextrous organizations.

2019-Paper Presented at , 3rd HR Division International Conference 2019, 9-11th January 2019, Dublin, Ireland.

2017-Paper presented at Academy of Management, conference, August 8, 2017 in Atlanta, U.S.A.

2016 at Academy of Management,  2016 Conference, August 5-9 in Anaheim,California.  #16706Research Paper  titled "Impact of Commitment based HR practices on knowledge creation in ambidextrous organizations", has been presented in Divisional Paper session on August , 2016

2016-co-presented- at Academy of Management,  2016 Conference, August 5-9 in Anaheim, California. #15534 titled "Nothing Formal About It... Or Is It? Social Media In The Workplace", has been presented in Divisional Paper session on August , 2016

2016-CII Summit on “Evolving Organization; Evolving People Management” held on 12th April 2016 at Taj Mahal Hotel, New Delhi “Plenary Session IV” on Talent Management and Productivity at the CII Summit

Sharma, Anshu, Bhatnagar, Jyotsna (2017)- “Talent analytics: A strategic tool for talent management outcomes”, "Talent Analytics: A strategic tool for talent management outcomes", in The Indian Journal of Industrial Relations, Vol. 52, NO. 3 (ISSN: 0019-5286) D impact

Sharma, Anshu, Bhatnagar, Jyotsna (2015) Impact of enterprise social media on organizational learning capability - Role of employees’ social capital and informal learning activities presented at  4th Biennial Indian Academy of Management Conference, Dec 11-13, 2015 at IIM Lucknow Noida Campus, NCR.

Sharma, Anshu, Bhatnagar, Jyotsna (2015) 'Emergence of Team Engagement: A Qualitative Investigation of Work Teams under Time Pressure Context', presented at  4th Biennial Indian Academy of Management Conference, Dec 11-13, 2015 at IIM Lucknow Noida Campus, NCR.

Jaiswal Shweta and Bhatnagar Jyotsna (2015) ‘Work Life Balance Practices: Availability, current application and future application, Job embeddedness and Intention to stay’ presented at  4th Biennial Indian Academy of Management Conference, Dec 11-13, 2015 at IIM Lucknow Noida Campus, NCR

Gupta, N. and Bhatnagar, J. (2014) Millennial Entrepreneurs and Climate Change Management-- A Cross Country Qualitative Analysis of Innovation14926, AOM , 2014, Philadelphia, USA, August 1-6th 2014, to be presented on August 5, 2014 at Community resilience and Climate change session on 5th August2014.

Gupta, N. and Bhatnagar, J. (2013) Millennial’s Entrepreneurial Orientation - A Qualitative Analysis of Entrepreneurs working for Climate Change Mitigation in Emerging Markets - (Conference Paper – presented at 3rd Indian Academy of Management Conference, 12-14 December, 2013)

Satyam , Pavitra, Bhatnagar, Jyotsna, Gupta, Rajen (2013) Role of psychological capital in the relationship between work-to-family enrichment, family-to-work enrichment and innovative work behavior (Conference Paper – presented at 3rd Indian Academy of Management Conference, 12-14 December, 2013)

Bhatnagar, J (2012). ‘Mediators in the management of innovation: Empirical evidence from Indian knowledge workers,’ presented at 12th International HRM Conference, 10-13th December, MDI, India.

Pallavi Srivastava, Jyotsna Bhatnagar & A.P.Arora (#12619) entitled “A Multidimensional Scale For Measuring Employer Brand ”   was presented at the AOM conference on  “Careers Division Discussion Paper Session: Career Interfaces” (Aug 5 2012). Academy of Management , Boston ,USA 3rd to 7th  August 2012

Bhatnagar Jyotsna, Srinivasan,  V, Sharma Neha P. (2011) Building, Green sustainable organizational capability in emerging markets: Case of Wipro paper presented at  IIM Bangalore, 2nd INDIAN ACADEMY OF MANAGEMENT (IAM) CONFERENCE 2011 In collaboration with ACADEMY OF INTERNATIONAL BUSINESS – INDIA CHAPTER ‘Managing in the New Economy: Exploring the Indian Context’, 18 – 20 December 2011

Ollapaly, Anita, Gupta , Rajen, Bhatnagar ,Jyotsna (2011)  Person Team Fit: Exploring the phenomenon ,: Management Development Institute, Gurgaon , , paper presented at   IIM Bangalore, 2nd INDIAN ACADEMY OF MANAGEMENT (IAM) CONFERENCE 2011 In collaboration with ACADEMY OF INTERNATIONAL BUSINESS – INDIA CHAPTER ‘Managing in the New Economy: Exploring the Indian Context’, 18 – 20 December 2011

Mishra Pavitra, Gupta, Rajen, Bhatnagar: Jyotsna (2011)  Work-Family Enrichment: Exploring the phenomenon through grounded theory,: Management Development Institute, Gurgaon, paper presented at   IIM Bangalore, 2nd INDIAN ACADEMY OF MANAGEMENT (IAM) CONFERENCE 2011 In collaboration with ACADEMY OF INTERNATIONAL BUSINESS – INDIA CHAPTER ‘Managing in the New Economy: Exploring the Indian Context’, 18 – 20 December 2011

Nayak, Sunanda, Bhatnagar,  Jyotsna, Bhudhwar Pawan  (2011) Leveraging social networking for talent management: An exploratory study: Aston University, , paper presented at   IIM Bangalore, 2nd INDIAN ACADEMY OF MANAGEMENT (IAM) CONFERENCE 2011 In collaboration with ACADEMY OF INTERNATIONAL BUSINESS – INDIA CHAPTER ‘Managing in the New Economy: Exploring the Indian Context’, 18 – 20 December 2011

Bhatnagar, J & Biswas, S (2010) The Mediator Analysis of Psychological Contract: Relationship with Employee engagement and Organizational commitment. International HRM Conference, Aston University, UK, 9th-12th June 2010

Bhatnagar, J & Biswas, S (2009) A conceptual proposal of the antecedents and outcomes of employee engagement: Implications for the Resource Based View Perspective, accepted for presentation at Indian Academy of Management conference, affiliated to AOM,USA Dec 27-30,2009, XLRI, Jamshedpur

Bhatnagar, Jyotsna, (2008) “Mediators in Strategic HRM and reverse causality of firm performance in Indian Context," Academy of Management Conference, August 8-13, Anaheim, California, USA

Srivastava P. & Bhatnagar, J (2007) Talent Acquisition Due Diligence Leading to High Employee Engagement Case of Motorola, India , presented at Asia Pacific Researchers in Organization Studies (APROS) 12, organized by Management Development Institute, India December 9-12.

Bhatnagar, J., (2005) Creating Technology enabled HR: Just in Time Organizational Learning In Indian Organizations (CD Proceedings). Asia Pacific Researchers in Organization Studies (APROS) 11, Organised by, Victoria University, Melbourne, Australia, 4-7 Dec .

Bhatnagar, J., & Sharma, A., (2005) Organizational Commitment as a predictor of Firm Performance (CD Proceedings) 11th International on productivity and quality research,  ICPQR, 2005, Organised by: IIT Delhi in association with International Society for productivity & Quality Research, USA, Dec 12-15.

Bhatnagar, J., & Saini, Debi, S., (2005) (Presented by Jyotsna Bhatnagar) “Establishing Organizational Learning Through HRM Systems at North Delhi Power Limited”, 12th International Conference, European Consortium for the Learning Organization, (ECLO), Organized by European Consortium for the Learning Organization, Birmingham, 23rd-24th May 2005

Chugh, Sunita & Bhatnagar, J., Emerging Strategic HRM dimension: Talent Management as High Performance Work Practice (CD Proceedings-Presentation published along with the abstract) at Bangalore HR Summit-2005 - Leveraging Talent for Business Results , IHRD, Bangalore,16th -17th Dec. Awarded the Best Paper.

Bhatnagar, J., Sharma, A., (2004), ‘Macro level analysis of Strategic HR Roles: Effect of Organizational level contingency variables on Firm Performance’. Presented at the International Conference on “Indian Midsize Manufacturing Industry – Opportunities and Challenges in a Global Economy”19th & 20th February, organized by  MDI & CII.

Bhatnagar, Jyotsna & Sharma, A., (2004), ‘Indian Perspective of HR Roles and Organizational Learning Capability: A Hand and Glove approach’. Accepted for presentation at the Fifth International Conference On HRD Research and Practice Across Europe 2004, SPONSORED BY  The University Forum for HRD, EURESFORM and the Academy of HRD. 20th 21st May.

Bhatnagar, J.; & Sharma, A., (2003) ‘Correlates and Predictors of Organizational Learning Capability in Indian Organizations: An Empirical Analysis’. Published in the CD proceedings of The Second Asian Conference of the Academy of HRD- Human Resource Development in Asia: National Policy Perspectives, November 29 – December 2, 2003. Venue: Rama Gardens Hotel, Bangkok, Thailand, Host Institution: National Institute for Development Administration (NIDA), Thailand .

Bhatnagar, J. & Sharma, A., (2003), 'Strategic HR roles and Organizational learning capability affecting organizational commitment : An Indian Perspective' published in the CD proceedings at the Fourth Conference On HRD Research And Practice  Across Europe 2003,23 & 24 May 2003,Groupe ESC Toulouse, France. Sponsored by : University Forum for HRD (incorporating EURESFORM) and the Academy of HRD. Hosted by Centre de Recherche Européenne sur l’Emploi et les Ressources Humaines, Toulouse Business School (Groupe ESC Toulouse), 20 boulevard Lascrosses, BP 7010, 31068 TOULOUSE Cedex 7, FRANCE.

Bhatnagar, J. & Sharma, A., (2003)' The process of Psychological Empowerment: A study of Indian managers 'presented at the International Conference On 'Strategic Management In A Globalizing World: Perspectives from a developing inquiry'. 6th Annual Convention of the Strategic Management Forum in XLRI Jamshedpur, India, April 24- 26, 2003.

Bhatnagar, J.& Sharma, A.,(2002) 'Shifting Sands of Strategic Human Resource Roles: An Empirical Analysis' presented at the COSMAR Conference, Department of Business Studies, Indian Institute of Science, Bangalore, India 19-22nd September, 2002.

Bhatnagar, J. & Sharma, A., (2002) 'Empirical Analysis of four strategic Human Resource roles in India,' accepted and published in the CD proceedings of the Third Conference on HRD Research and Practice Across Europe, 25th-26th Jan 2002, Napier University, Edinburgh & University of Abertay, Dundee, U.K. (Refereed Conference). Bhatnagar J.,(2002) 'Shifting Sands of Strategic Human Resource Roles: An Empirical Analysis' presented at the COSMAR Conference, Department of Business Studies, Indian Institute of Science, Bangalore, 19-22nd September, 2002.

Strategic Human Resource roles in India: A Rhetoric or Reality?" paper  presented at, ‘The Strategic Management Forum: 5th convention and The National Seminar on Competitiveness :Prospects, Tasks & Challenges. April 25 - 27, 2002, TRACK : Research Colloquium VENUE : MDI – Gurgaon.

Newspaper Article-1

Advance edge, March 2017

Conference Papers presented and included in AOM annals-2

Sharma, Anshu, Bhatnagar, Jyotsna (2016) "Nothing Formal About It... Or Is It? Social Media In The Workplace", was presented at the AOM conference on 8 th August 2016 Academy of Management (AOM) conference held at Anaheim, USA during 4 th- to 10 th August 2016

Nayak, Sunanda and Bhatnagar Jyotsna (2016) "Impact of Commitment based HR practices on knowledge creation in ambidextrous organizations" was presented at the AOM conference on 8 th August 2016 Academy of Management (AOM) conference held at Anaheim, USA during 4 th- to 10 th August 2016

PhD SUPERVISED OR UNDER SUPERVISION/THESIS EXAMINER

Chairperson –FPM Thesis Titled: ‘An employer Brand framework for prospective employees: Scale Development & Model Testing.’ Awarded in 2010 (Pallavi Srivastava)

Chairperson FPM Thesis Committee for Anshu Sharma-FPM Determinants of Determinants of Organizational Learning Capability in the Digital Age: Role of Enterprise Social Media, Social Capital and Informal Learning (Awarded in March 2018).

Chairperson FPM Thesis Committee for Sunanda Nayak, titled, Individual level outcomes of knowledge creation process in ambidextrous organizations: A study of expatriates (Awarded in March 2019).

Chairperson-FPM Thesis Committee-Shweta Jaiswal Thakur, titled " HR analytics as a predictor of organisational value creation: Model Building", Pre Thesis Defense conducted-2019.
 
Chairperson-FPM Thesis Committee-Riya Vinayak, titled An examination of the impact of Perceived Over qualification on work outcomes: Mediating and moderating effects, Proposal Defense conducted-2019.
 
Interdisciplinary Areas-IT, OB, Marketing
 
Member FPM Thesis Committee: “Effectiveness of Virtual Teams in Requirement Analysis Phase of Off-shored Software Projects.” awarded in 2009.(Amit Mallik)
 
Member FPM Thesis Committee for Anita Ollapally titled Understanding Person - Team fit: Conceptualization and Outcomes. Pre Thesis Submission completed. Awarded in 2016.
 
Member FPM Thesis Committee for Pavitra Mishra, titled, A Study of the Impact of Work Family Culture, Community Resources, Family Resources, Work Family Enrichment and Psychological Capital on Employee Innovative Behavior. Pre Thesis Submission completed, and thesis accepted by Examiners, Thesis Awarded in 2015.
 
Member FPM Thesis Committee for Anandan Pillai titled, Role of Firm Generated Content
in Building & Sustaining Customer Engagement  on Brand Communities in Social Media Pre Thesis Awarded in 2016.

Member FPM Thesis Committee for  Anjana Nath, titled, " Impact Of Job Insecurity On Subjective Well Being Of Millennial Workforce" Proposal Defense conducted.
 
Thesis Examiner for the following Years and Thesis
 
2017-Thesis examiner for the thesis, titled ' titled 'Antecedents and Outcomes of Gender Diversity Management: An Exploratory study in the Indian IT/ITES Industry’ by Shreyashi Chakraborty at IIM Calcutta, Viva and Defense on 28th December 2017

2016-Thesis Examiner for the thesis “Study of HR Practices, for managing Diversity among Select MNC’s in India’, Parul Dixit, MBA, Department, Lucknow University, Viva and Defense on 22nd March 2016

2016-Thesis Examiner "Megha Gupta, IIT Delhi, defense on 7th October 2016.

2014-Thesis Examiner at IIM Bangalore -Deployment and Development of Senior Managers in Rapid Employee Growth Organizations, Saurabh K. Pandya, Fellow Program in Management (FPM) – 0812010) Public Viva and defense on 25th March 2014.

2013-Thesis examiner to Birla Institute of Technology & Science, Pilani . Examiner for PhD scholars, Aparajita Sharma and Anandita Banerjee

2011-Thesis examiner at IIM Bangalore for HR/OB FPM Scholar Padmaja Palekar

OPEN PROGRAMME


•    Held open programme on International HRM with new Partner RMIT University, Australia -
•    Held open programmes on People Management Competencies: Assessment and Development Centre Assessment Development Centre-
•    Held open programmes on People management practices
•    Held open programmes on Communication strategies for Effective Employee Engagement
 
Programme director for:
 
•    2019-Co-Programme Director-International HRM with new Partner RMIT-
•    2018-Co-programme Director Advanced Management Program, MDI-Europe-36 participants from Public sector and GOI Sector, India,
•    2018-2017- Co -Programme Director OBC Bank-Case Writing and Teaching Skills
•    2017- Co -Programme Director OBC Bank scale 4
•    2017- Co -Programme Director Cutting Edge Programme for high potential senior managers-one month programme.
•    2017- Co -Programme Director ONE MBA Asia residency India immersion Program, 138 International participants
•    2016- Co -Programme Director ONE MBA Asia residency India immersion Program, 20 p;us
•    2015-2016-Co -Programme Director, Indian Oil Dealership Programme
•    2015-Indian Oil Corporation, Cutting Edge Co-Programme Director-, IIPM Cmpus
•    2015-Co Programme Director-Senior Management Programme-ONGC India and Europe
•    2014- Co-Programme Director for Mitsubishi Heavy Industries Limited, India
•    2014- 2015 GAIL India Limited, Capability Building Programme Module 1 and 2  for HR managers and Competency Building for HR Managers
•    2013-CPWD Programme
•    Vertical Integration for Senior BSF IGs and Performance management Programme for BSF,
•    Geological Survey of India Scientists-
•    Indian Railway personnel services-four-week training,
•    Syndicate Bank, AMP for Senior and middle management
•    SBO-AVPS-EXL
•    Jindal Stainless Limited Middle Management training (2) –Programme Director,
•    JEET Campus to corporate (2) Programme Director

Training sessions for Management Development Programme for:
 
•    Indian Oil Corporation Limited (IOCL)-Public Sector-, Cutting Edge Programme,
•    Bharat Electronics Limited, Public Sector-, Senior & Middle Management level-
•    Indian Revenue Services, GOI,
•    Border Security Force,
•    PNB Housing,
•    Confederation of Indian Industries (CII).
•    Oberois group-
•    EXL AVP LEVEL-,
•    Syndicate Bank-Senior level Programme (2)-2
•    Cairns Energy Middle management level-
•    DCM-Shriram group2011
•    IBM–Daksh- VP Level-AMP-

• 2019-Addressing Talent Management responses to 360-degree appraisal, Indian Oil Corporation Limited, May-July 2019, Principal Consultant.
• 2019-HR Policy formulation for PEMS Engineering Pvt. Ltd., January to July 2019
• 2019-Invited for conducting workshop-Faculty Development Programme and Entrepreneurship and HR at Nepal, Boston International College, Bharatpur, Chitwan affiliated to Pokhra University, 11th-13th April 2019 Nepal
• 2019- BK Tyres limited, Bhiwadi  , Workshops on Talent Management
• 2018-HRD Audit SPMCIL (Security Printing and Mint Corporation of India Limited), Government of India, July to November 2018
• 2018-Assessment centre and profiling of AGM-DGM Leaders at Oriental Bank of Commerce, GOI, on 18th May 2018
• 2018- BK Tyres limited, Bhiwadi Workshops on Talent Management, to be conducted again in 2019
• 2018-March-May 2018 Invited to teach at Indian Institute of Management, Delhi, Human Resource Management, full course to Executive MBA-Class size 60
• 2017- BK Tyres limited workshop on People Management skills, Bhiwadi- 27th &28th July 2017; Bhuj-15th-16th Dec 2017
• 2017-September to December -Invited to teach at Indian Institute of Management, Ranchi, MBA Curse on Human Resource Forecasting & Planning, MBA-Class size 60
• 2017-June-July-Invited to teach at Indian Institute of Foreign Trade, pre midterm course-HRM to MBA Students, class size 120.
• 2016- BK Tyres limited workshop on People Management skills, Bhiwadi , 21st July 2016 and Aurangabad -26th September, 2016
• 2015-EXL, Noida Campus Workshop Innovation in Business Management, 29th Nov 2015
• 2014-Oil and Natural Gas Corporation (ONGC) Creative leadership programme, jointly offered with IIM-Bangalore, at ONGC Academy, Dehradun, India for senior and middle management.
• 2013 to 2014-Indian Oil Corporation Limited (IOCL) Career Transition workshop for Executive Directors about to retire
• 2013-2014-Mitsubishi Heavy Industries Limited-Consultant for designing leadership development programme held for Japanese and Indian participants from Mitsubishi in October 2014, at MDI, Gurgaon.
• 2014-DSCL-Consultant for a day long workshop on Assessment of Talent management, 18th Jan 2014.
• 2013-2011, Principal Consultant- Samsung Performance Management workshop, March 13th &15th 2013, April-6th-7th 2011
• 2012-2013 Member in the Committee constituted by Consulting Development Centre, New Delhi, India
• 2011-Principal Consultant -IBM Train the Trainer –Attrition Management at IBM
• 2009-2008, Principal Consultant- Ministry for Statistics and Programme Implementation- Designing competency model based appraisal format-APAR
• 2009-2008-Principal Consultant on Agriculture Insurance Company of India Limited-HR Policy, Performance linked Pay
• 2006 designed for-NDPL HRD AuditSMP-ONGC-2 programmes-
• ABB Junior level-induction programme-